The increase in the scale of complexities in managing multiple hardware configurations, brands, operating systems, installed software over hundreds or maybe thousands of geographical locations is mind boggling for even a seasoned CIO or CTO.
The traditional model of offloading this complexity partially to Facility Management Service providers with a large resource pool of semi skilled, skilled personnel is no longer feasible.
Organisations who have taken upon themselves the task of deploying and managing Remote Infrastructure Management for their devices are struggling to cope up with the expectations of their internal customers. The increase in resource costs, unavailability of skilled resources, stringent SLAs, frequent escalations are driving CIOs to the wall.
The organisation ends up spending large financial outlays on such automated tools and in building expertise around the implementation, deployment and management of the same
The internal IT Departments are ill equipped to handle the contingencies involved in having RIMS as their baby.
The case for outsourcing of RIMS is validated by customer testimonials and effective TCO it delivers.
It is established that effective management of automation tools are helping IT teams to be more proactive and focussed on their long term strategies instead of having to attend multitudes of events which are unproductive and slows down the organisations responsiveness to their internal and external customers.
Outsourced RIMS vendors have the toolsets and expertise available to configure and customise their suite of offerings to the client’s needs. They are ready to roll out the deployment in a short span saving the organisation costs related to hundreds of hours lost in Testing & Development costs and User Acceptance Tests.
The financial benefits of outsourcing RIMS are music to the CFO’s ears. The cost of automation tools and the services around the same can be amortised over a larger period of time. There are flexible payment options which can be structured to meet the budgetary requirements. All this is possible as outsourcing vendors have built expertise in computing financial models around services which are backed up by their large pools of investments in technologies and resources. It is therefore prudent to leverage their capabilities in RIMS than implement them in house.
To know more about how C-DOT can help you in your transition to Remote Infrastructure Management Services, please call us on 9890000066 for an assessment of your existing setup.